Product Designer · Enterprise UX · Design Systems

Mozhgan
Akbari.

I design products that cannot afford confusion.

Complex workflows, enterprise tools, systems at scale.

5 yearsshipping live products
Banking · Crypto · IoTdomains designed for
CS backgroundengineering-fluent by training
[ 01 ] About

Designing products that already have users, constraints, and history.

Five years of designing enterprise banking, fintech, and operational products. Most of my work has been inside existing systems: products with real users, established workflows, technical limitations, and business constraints.

I enjoy working in those environments because the challenge is rarely creating the perfect solution from scratch. It is understanding what already exists, finding the real problem behind the request, and designing something the team can actually build and users can actually adopt.

In practice, that means working closely with Product, Engineering, and Support. I look for evidence before proposing solutions, read support patterns to understand where users struggle, and stay involved through implementation because that is often where design decisions meet reality.

Currently, I work on a corporate banking platform used by 58,000 organizations, designing complex financial workflows and internal operational tools.

How I work
I investigate the problem before designing the solution.
I design workflows and systems, not isolated screens.
I make trade-offs visible instead of hiding them.
I optimize for solutions teams can build and users can successfully adopt.

One pattern I've noticed in my own work: strong evidence before a decision, strong reflection after it, and not enough measurement defined before launch. I'm fixing that at the design stage rather than the retrospective.

Experience
Apr 2024 – Present
Product Designer
Sadad Informatic Corporation
Share design ownership of Bank Melli Iran's corporate banking platform (58,000 organizations), with primary ownership of its back-office domain. Co-own the design system across both: 90+ screens, three brand configurations, governed with the frontend tech lead.
Nov 2023 – May 2024
User Experience Designer
IRO Team
Mobile monitoring for IoT greenhouse systems. Turned programming-style conditional logic into visual rule building, so non-technical operators could automate without understanding if/else, and saw conflicting rules before confirming.
Nov 2021 – Nov 2023
UI/UX Specialist
Wallex Exchange · Algo Team
Customer-facing trading experiences, translating crypto concepts into structured workflows. Validated MVPs with in-house traders and mentored an incoming design intern.
Sep 2017 – Sep 2021
B.Sc. Computer Engineering
Islamic Azad University, Central Tehran Branch
[ 02 ] Selected Work

The decisions, not just the screens.

Each case opens the reframe, the evidence behind it, the trade-offs I owned, and what I would do differently.

01Problem Framing · Content Architecture

The answers already existed. People couldn't reach them in time.

In B2B you rarely get direct user access, so I read support tickets instead. Two years of them turned an FAQ request into a discoverability problem.

Read the case study
02Workflow Design · Risk & Validation

A bad row should fail alone. A wrong transfer should never leave.

One bad row could reset a whole payroll batch, and a mistyped account could pay the wrong person silently. I changed both, under a fixed deadline.

Read the case study
03Design Systems · Governance

The design system worked when the team stopped asking what to use.

My cleaner token model made collaboration harder, so I replaced it with the frontend team’s language instead of defending it.

Read the case study
04UX Writing · Content Systems

Users knew something had failed. They didn't know what to do next.

~2,000 messages said a transaction had failed, then stopped. I audited the set and wrote three rules that became the platform standard.

Read the case study
[ 04 ] Visual Work

Selected screens.

UI design and 3D work. A look at the surface.

[ 03 ] Capabilities

How I work.

Evidence earns scope

I don't challenge a brief because I disagree with it. I go get the data that gives the team a reason to reconsider it, then bring back a problem worth solving instead of an opinion.

Systems over screens

Component logic, token architecture, and a governance model the team actually uses. A design system is organisational memory: previously solved problems staying solved.

Trade-offs, documented

Live products force compromises. I make them deliberately, write down what they cost, and leave the reasoning behind, so the next person inherits a decision, not a mess.

Designed to be adopted

The cleanest model is worthless if the team needs a meeting to use it. I design inside the real constraint space (existing code, live operations, fixed deadlines) and optimise for what ships.

[ 05 ] Contact

The next problem worth solving.

I'm considering product design roles where the work involves real complexity: regulated domains, enterprise tooling, fintech, multi-stakeholder systems. If you're building something where every decision compounds, let's talk.